Casino Lab Cookie Notice

This Cookie Notice explains how Casino Lab may use cookies, browser storage, pixels, scripts, software development kits and similar technologies when users visit the website, register or access an account, play casino games, use sportsbook services or interact with promotions and payments.

These technologies help Casino Lab operate secure account services, remember user preferences, support deposits and withdrawals, measure platform performance, prevent fraud and provide relevant promotional content where permitted.

What Cookies Are

Cookies are small text files stored on a browser or device when a user visits a website. They may contain a session identifier, preference setting or other limited technical information.

Cookies do not normally contain complete account or payment information. They allow the platform to recognise a browser, maintain a secure session and remember selected settings.

Casino Lab may also use technologies that perform functions similar to cookies, including:

• Local browser storage.
• Session storage.
• Pixels and web beacons.
• Tags and scripts.
• Device and application identifiers.
• Software development kits.
• Authentication and security tokens.

Why Casino Lab Uses Cookies

Casino Lab may use cookies and related technologies to support core platform functions and understand how users interact with its services.

• Maintain secure account sessions.
• Remember language, currency and interface preferences.
• Support deposits, withdrawals and cashier functions.
• Protect accounts from unauthorized access.
• Remember cookie and communication choices.
• Launch and maintain casino game sessions.
• Support sportsbook markets and bet placement.
• Measure website performance and technical errors.
• Analyse general user journeys.
• Measure promotions and marketing campaigns where permitted.

Cookie Categories

Essential Cookies

Essential cookies are required for Casino Lab to provide core website, account, payment and gambling functions.

They may be used to:

• Keep a user signed in during an active session.
• Protect account pages from unauthorized access.
• Remember verification and security status.
• Support deposits and withdrawals.
• Maintain casino and sportsbook sessions.
• Store cookie-consent choices.
• Prevent repeated form submissions.
• Support account recovery and session expiry.

Disabling essential cookies may prevent login, cashier functions, casino games, sportsbook services or other important platform features from working correctly.

Account and Login Cookies

Casino Lab may use account cookies to maintain a secure authenticated session after a user signs in.

These cookies may help the platform:

• Recognise an authenticated session.
• Keep users signed in while moving between pages.
• Protect account and cashier areas.
• Detect unusual login behaviour.
• Support password recovery and verification.
• End expired or inactive sessions.

Security Cookies

Security cookies and similar identifiers may be used to protect Casino Lab users, account balances, payments and gambling activity.

Security technologies may help identify:

• Unauthorized login attempts.
• Account takeover.
• Suspicious devices or sessions.
• Duplicate or connected accounts.
• Payment misuse.
• Bonus abuse.
• Automated or prohibited software.
• Attempts to avoid account restrictions.

Security information may be combined with account, payment, device and gambling data where necessary to investigate suspicious activity.

Payment Cookies

Cookies and related technologies may support cashier activity, transaction security and communication between Casino Lab and external payment providers.

They may help:

• Maintain a secure cashier session.
• Remember the selected payment route during a transaction.
• Prevent repeated transaction submissions.
• Identify payment errors.
• Support fraud checks.
• Confirm whether a transaction was completed or cancelled.

Payment providers may place or use their own cookies when users interact with an external payment window or service.

Preference Cookies

Preference cookies remember choices made by users so Casino Lab can provide a more consistent experience.

These choices may include:

• Preferred language.
• Selected account currency.
• Interface and display settings.
• Recently viewed game or sportsbook categories.
• Cookie consent choices.
• Communication preferences.
• Accessibility settings.

Removing preference cookies may cause Casino Lab to request the same choices during a later visit.

Analytics Cookies

Analytics cookies help Casino Lab understand how users interact with the website and available services.

Analytics information may include:

• Pages viewed.
• Time spent on a page.
• General navigation paths.
• Buttons and features used.
• Browser and device category.
• Loading times.
• Error and crash information.
• General traffic sources.
• Casino and sportsbook section visits.

This information may be used to improve navigation, identify technical problems and understand which features are used most often.

Performance Cookies

Performance technologies may collect information about loading speed, game launch failures, sportsbook errors or page response times.

They may help Casino Lab:

• Identify slow-loading pages.
• Detect failed casino game launches.
• Review browser compatibility.
• Measure sportsbook loading and settlement issues.
• Improve mobile performance.
• Measure the effect of technical updates.
• Resolve repeated error messages.

Marketing Cookies

Marketing cookies may be used to understand whether promotions or advertisements are relevant and whether a campaign resulted in a visit, registration or another permitted action.

Marketing technologies may support:

• Promotion measurement.
• Campaign attribution.
• Advertisement frequency controls.
• Relevant casino and sportsbook promotions.
• Audience measurement.
• Campaign performance reporting.

Marketing cookies may require user consent or another valid permission, depending on the technology and applicable privacy rules.

Disabling marketing cookies may make promotions less personalised but does not necessarily prevent all promotional content from appearing.

Casino Lab Promotions

Cookies may help Casino Lab determine whether a promotion was viewed, activated or completed.

Promotional technologies may be used to:

• Remember that an offer was displayed.
• Record a referral or campaign source.
• Measure whether a promotion page was opened.
• Support offer eligibility checks.
• Prevent repeated promotional displays.
• Measure campaign performance.

Bonus eligibility, wagering progress and reward balances are generally maintained through account systems rather than relying only on browser cookies.

Casino Game Technologies

Casino game providers may use cookies, session identifiers or embedded technologies to launch and maintain game sessions.

These technologies may support:

• Game loading.
• Session continuity.
• Display preferences.
• Technical error reporting.
• Round settlement records.
• Connection recovery.
• Provider security controls.

Game providers may process technical information under their own procedures and contractual arrangements.

Sportsbook Technologies

Casino Lab sportsbook services may use session identifiers and similar technologies to display events, markets, odds and bet-slip information.

These technologies may help:

• Maintain selected markets in a bet slip.
• Refresh changing odds.
• Record whether a user accepts an odds change.
• Support pre-match and live betting sessions.
• Identify technical settlement issues.
• Measure sportsbook performance.
• Protect betting activity from unauthorized use.

Session and Persistent Cookies

The exact duration depends on the purpose of the technology, consent choices, security requirements and Casino Lab platform configuration.

First-Party Cookies

First-party cookies are placed directly by Casino Lab or on its behalf through the Casino Lab website.

They may support:

• Account login.
• Session management.
• Cookie preferences.
• Platform navigation.
• Security controls.
• Website analytics.
• Casino and sportsbook access.

Third-Party Cookies

Third-party cookies may be placed by external providers that support Casino Lab services.

These providers may include:

• Payment processors.
• Identity-verification services.
• Casino game suppliers.
• Sportsbook providers.
• Analytics providers.
• Customer-support services.
• Fraud-prevention providers.
• Marketing and campaign-measurement services.

Third-party providers may control their own cookies and privacy practices. Users should review the relevant third-party information when interacting directly with those services.

Cookie Consent

Casino Lab may display a cookie banner or preference centre when a user first visits the website or when consent choices need to be renewed.

Depending on the controls available, users may be able to:

• Accept all optional cookies.
• Reject non-essential cookies.
• Select individual cookie categories.
• Save customised preferences.
• Change previous choices later.

Essential cookies may remain active because they are required to provide requested account, security, payment and gambling functions.

Changing Cookie Preferences

Cookie choices may be changed through an available preference centre or through browser settings.

Users may also be able to:

• Delete existing cookies.
• Block new cookies.
• Allow cookies only for selected websites.
• Block third-party cookies.
• Clear local storage.
• Reset website permissions.

Browser Controls

Most browsers allow users to review, block or delete cookies through privacy or security settings.

Browser controls may include:

• Blocking all cookies.
• Blocking third-party cookies.
• Deleting cookies when the browser closes.
• Clearing data for one website.
• Viewing stored website information.
• Allowing cookies for selected websites.

The exact menu and wording depend on the browser and version being used.

Mobile Device Controls

Mobile devices may provide settings for browser storage, application permissions, advertising identifiers, location services and tracking preferences.

Users may be able to manage:

• Browser cookie settings.
• Application access to location.
• Push notification permissions.
• Advertising identifiers.
• Cross-application tracking controls.
• Stored application or browser data.

Restricting certain permissions may affect the availability of account, payment or gambling features.

Consequences of Blocking Cookies

Blocking or deleting some cookies may affect how Casino Lab works.

Do Not Track Signals

Some browsers provide a Do Not Track or similar privacy signal. There is no single universal standard for how every website must respond to such signals.

Casino Lab may instead provide a cookie preference centre or other controls that allow users to manage optional technologies directly.

Cookie Data and Personal Information

Cookie information may be treated as personal information when it can identify, relate to or reasonably be associated with a user, account, browser or device.

Cookie data may be combined with:

• Account information.
• Login records.
• Device information.
• Approximate location information.
• Payment-security data.
• Casino and sportsbook activity.
• Promotion participation.
• Customer-support records.

Further information about personal-data processing is available in the Casino Lab Privacy Policy.

How Long Cookie Data Is Kept

Cookie and similar technology data is retained for periods that reflect its purpose.

Retention may depend on:

• Whether the technology is session-based or persistent.
• Whether it supports account security.
• Whether consent remains valid.
• Whether data is needed for fraud prevention.
• Whether analytics information has been aggregated.
• Whether legal or regulatory recordkeeping applies.

Expired cookies may be removed automatically by the browser or replaced when a new version is set.

Cookie Security

Casino Lab applies technical and organisational controls intended to protect cookie and session information from unauthorized use.

• Secure session management.
• Restricted access to technical information.
• Monitoring for suspicious account activity.
• Protected transmission where appropriate.
• Session expiry and logout controls.
• Security requirements for external providers.

Updates to This Cookie Notice

Casino Lab may update this Cookie Notice when technologies, service providers, legal requirements or platform features change.

The current version will be published on the platform. Users should review the notice periodically to understand how cookies and similar technologies are being used.

Contact Casino Lab

Questions about this Cookie Notice or available cookie controls can be submitted through the customer support options available on Casino Lab.

Users should not include passwords, complete payment-card details or other unnecessary sensitive information in a support message.

Frequently Asked Questions

Final Cookie Reminder